Coaching Services

Looking for an alternative to group learning in workshop settings? Coaching can provide customized learning opportunities for individuals and teams. RLM offers one-on-one and team coaching to explore possibilities, enhance capacity and take action.

As a credentialed coach with the International Coach Federation (ICF), I adhere to the ethical standards of the ICF. I create coaching environments for individuals, teams and groups, that are confidential, voluntary, inspiring and ethically grounded. Together, we will focus on building your strengths and sustaining resilience in times of change. 

The Coaching Process

Coaching is a powerful tool for enhancing individual and team learning opportunities and leadership growth through questioning, reflection, action planning and supported accountability toward accomplishing goals.

Our coaching style is confidential, client-centred, action-oriented and results-based, with a focus on raising self-awareness and emotional intelligence. The individual or team and the coach co-design every step of the process including agreement to be coached, the format of the meetings, choosing a topic of discussion, development of action plans, and establishing goals.

Assessment Tools

We work with employers to choose appropriate assessment tools such as 360 degree feedback, Myers-Briggs Type Indicator or learning style inventories that will promote employee self-awareness. The results from the assessment tools are used as a catalyst for exploration and for the development of specific goals and accountabilities.

Resilience at Work

Attention to resilience at work has become critically  important as we face increasing complexity, unexpected changes in our work environments, and changes in the way we work together. How do we manage increased pressure, adapt quickly, and plan in uncharted waters? Rhonda is certified in the Resilience at Work (R@W) assessment.  This evidence-based tool provides a springboard for personal and leadership development. Through confidential coaching conversations, Rhonda helps people to be the best they can be everyday and in difficult times, and supports leaders to role model resilience and foster it in their teams.  

Coaching to Support 360 Feedback

360 assessment processes can be highly valuable, but they can also be overwhelming and focus more on evaluation than on ongoing action steps. A good 360 feedback session should leave employees with more than just “the numbers”. Our coach-supported feedback process provides employees with a complete picture of the 360 data. This process helps employees interpret the feedback and develop meaningful plans to achieve their workplace and personal goals.

Coaching for Teams

Team assessment tools can be used to determine how the team is functioning, to build on team strengths and to establish growth goals. Team members learn to understand themselves and how they function in the team, create an environment for open dialogue, develop skills for having difficult conversations, design methods for effective problem-solving and make the most of diverse backgrounds and perspectives.


“Rhonda, you have a truly remarkable gift of asking defining questions that help others find their way through decision-making processes and to encourage us to look more deeply in what truly matters. I so appreciate your insights and ability to truly listen – I don’t know of anyone who does this as powerfully as you do.”
Monica Affleck – Instructor, Continuing Education
University of the Fraser Valley

Professional Certified Coach (PCC) Credential-holders are trained (125+ hours), experienced (500+ hours) coaches. They have demonstrated knowledge and proficient application of the ICF Core Competencies, Code of Ethics, and definition of coaching. Earners show a commitment to high ethical standards and have demonstrated, through rigorous assessment, competence in using a variety of behaviors and skills in their work with clients. The PCC must be renewed every three years. This badge was issued to Rhonda Margolis on 18 November 2013.