Coaching Services

Looking for an alternative to group learning in workshop settings? Coaching can provide customized learning opportunities for individuals and teams. RLM offers one-on-one and team coaching to explore possibilities, enhance capacity and take action.

We create coaching environments that are confidential, voluntary, inspiring, and ethically-grounded. Our approach intentionally makes coaching transparent so that individuals will not only achieve their goals, but will also enhance their ability to monitor and coach themselves in the future. As members of the International Coach Federation (ICF), we adhere to the ethical standards of the ICF.

The Coaching Process

Coaching is a powerful tool for enhancing individual and team learning opportunities and leadership growth through questioning, reflection, action planning and supported accountability toward accomplishing goals.

Our coaching style is confidential, client-centred, action-oriented and results-based, with a focus on raising self-awareness and emotional intelligence. The individual or team and the coach co-design every step of the process including agreement to be coached, the format of the meetings, choosing a topic of discussion, development of action plans, and establishing goals.

Assessment Tools

We work with employers to choose appropriate assessment tools such as 360 degree feedback, Myers-Briggs Type Indicator or learning style inventories that will promote employee self-awareness. The results from the assessment tools are used as a catalyst for exploration and for the development of specific goals and accountabilities.

Coaching to Support 360 Feedback

360 assessment processes can be highly valuable, but they can also be overwhelming and focus more on evaluation than on ongoing action steps. A good 360 feedback session should leave employees with more than just “the numbers”. Our coach-supported feedback process provides employees with a complete picture of the 360 data. This process helps employees interpret the feedback and develop meaningful plans to achieve their workplace and personal goals.

Coaching for Teams

Team assessment tools can be used to determine how the team is functioning, to build on team strengths and to establish growth goals. Team members learn to understand themselves and how they function in the team, create an environment for open dialogue, develop skills for having difficult conversations, design methods for effective problem-solving and make the most of diverse backgrounds and perspectives.

Format 

One-on-one coaching is available by telephone and face-to-face. Virtual and face-to-face options are available for team coaching.

Added Value Opportunity 

Employers may choose to offer a one-day “Coaching for Excellence” workshop to introduce supervisors and managers to the principles of coaching, the manager’s role in coaching, and coaching skills that can be applied in a variety of situations.

 

“Rhonda has been a marvellous resource for our department – both at the Regional and Headquarters level. She is fully conversant with subjects that are of critical importance in all organizations these days: leadership and team-building, project management, organizational development and transformation, continuous learning and diversity. Her curriculum development and delivery skills are first-rate.” 
Ada M. Tuck – Corporate Management Consultant
Indian and Northern Affairs Canada, BC Region

 

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